← Patricia Barreales

Answering booking requests in minutes

n8n + Claude · in production since August 2026

Booking requests reached me through several channels, with no record and no order.

Now they come in through a form. An agent ranks each one by priority based on whether it is complete, includes concrete dates and seems plausible. It logs it in a CRM and sends me a reply draft on Telegram in the sender's language: Spanish, English or Portuguese.

The form doesn't ask for a budget, on purpose. I set the price, and the AI is not allowed to commit to figures.

The lead intake workflow in n8n: form, AI agent with Claude, CRM row and Telegram notification
The real workflow in n8n.

I tested it on real cases. A complete request gets high priority and a reply draft. If details are missing, the priority drops and the draft asks for what is needed.

My role
Workflow design, ranking criteria, agent instructions, automation and testing
Preparing a reply
From hours to minutes
Stack
n8n · Claude API · Telegram · Google Sheets

The workflows are on GitHub ↗

If you want to talk about any of this, write to me on Telegram or at